Once your order has been packed and has left our warehouse, you’ll receive an email with your tracking details.
- After your order has been scanned by the courier, it can take up to 24 hours for the tracking details to reach your email inbox.
- If you have a SHEIKE account you can log into your account and navigate to View Order > Shipments tab, where you’ll find your tracking link information.
We aim to dispatch all orders received before 12pm AEST (Monday – Friday) on the same business day.
During peak and promotional times, please allow 1-2 extra business day for dispatch.
If you believe your order has been delayed or you have not received your tracking details within 48 business hours, please submit an enquiry below. To speed up your enquiry, please include your order number.