SHEIKE returns may be eligible for a full refund, exchange or a SHEIKE Credit
Sale items can be returned for a SHEIKE credit only
Refunds for change of mind are not available on sale and promotional items. If you change your mind, sale or promotional items can be returned for a SHEIKE Credit or an exchange within 14 days of items purchase or received.
Items purchased in our DFO’s/Outlets that are eligible for return can only be returned to a DFO/Outlet.
Items purchased Online or in our Core range stores cannot be returned to a DFO/Outlet.
If an item is deemed faulty, SHEIKE will offer to repair, replace or refund the value of item
Refunds can only be returned to the original payment method with the exception of cash and Paypal which will be returned to a debit card only.
Gift Vouchers, Gift Receipts, 3rd Party Gift Cards and SHEIKE Credit can be returned for a SHEIKE Credit only.
In-store purchase refunds are subject to a $400 limit per transaction, orders larger than this will need to be split across two or more transactions.
Online purchase returns up to the value of $400 can be refunded in-store. However, if you require a refund of $400 or more for an online order please return it to our online warehouse instead by booking an online return
There is no limit on the value of exchanges or credit for online orders in-store. So you can opt for a credit or exchange for all or part of your order if you wish.
