I've created a barcode
We recognise many customers create an AfterPay barcode immediately before shopping online. If /when you do this you may find that your online order is declined
Each time you create a barcode you are putting a 'hold' on those funds for use online for a period of 10 minutes. So if you try to shop online straightaway the funds are not available for use. If you have created a barcode, you will need to wait 10 minutes before shopping online with Afterpay.
I'm located in New Zealand
Sadly, AfterPay is unavailable for our New Zealand customers and you will need to use an alternative payment method.
I am buying a Gift Card with AfterPay
Customers are unable to purchase GiftCards with AfterPay. Please use an alternative payment method to process this transaction.
Please reach out to our Customer Care team directly if you need any further assistance with this.